Managing Professionals? Don't!
The powerhouses of our companies today are made up of increasing numbers of professionals.
The number of companies that would describe themselves asknowledge-intensive is also increasing - think of R&D labs, hi-tech,IT, media, business support, health and educational organizations. Managers tend to think that these new organizations and their staff must be managed like before. But to do so can create more problems than it might solve.
Professionals are for the most part already motivated and do not need to be managed. They have studied many years to be able to do their job. Frustrating their enthusiasm by steering and controlling them can restrict their ability to perform to the best of their capability. In any such organization, the avoidance of forms, meaning less report writing, and restrictive rules and procedures, will lead to much greater productivity and improved quality. Professionals should be trusted in advance and given room to exercise their disciplineat a state of the art level.